Return Policy

 

RETURNS:

 

Domestic Returns: 

Any full-price, unworn and unwashed items may be returned for refund or exchange within 7 days of receiving your order. Purchases made using a gift card or store credit are eligible for exchange or store credit only. 

The customer is responsible for return shipping costs. We are not liable for any lost or stolen merchandise incurred during return shipping and we therefore recommend providing tracking information with your shipment.

Your account will be credited- your refund or any difference in your exchange within 3 business days of receipt, minus shipping charges. Please note that it may take up to an additional 10 days for the refund to show up on your account statement, depending on your credit issuer's processing time.

 

International Orders

Colin LoCascio is pleased to offer shipping worldwide.

We currently offer DHL Express shipping on International orders (shipping cost does not include customs fees/duties), which typically takes up to 7 business days in transit time after the order has been processed.

Please note, DHL Express does not ship to P.O. Boxes. International orders are subject to duties and taxes determined by the country to which they are shipped. These duties and taxes are additional fees not included in the price of shipping at checkout.

Colin LoCascio is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the recipient to pay upon delivery. Please check with your local customs office about rules and regulations that may apply to you. 

All international orders are FINAL SALE and cannot be returned or exchanged.

ALL SALE ITEMS AND ITEMS PURCHASED WITH A DISCOUNT CODE OVER 20% OFF ARE FINAL SALE

We reserve the right to refuse any return that does not comply with the conditions stated above.

 

 

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